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Terms and Conditions Terms and Conditions valid from 01.01.2018

1. Buying in

1.1 Site owner of is society Piarotto srl, REA Venezia N.208102 Partita Iva 02283960272 Cod. Fiscale 00290380286
1.2 Piarotto srl manages the sale furniture online under Article 7 of Legislative Decree No. 70/2003, and pursuant to Legislative Decree 206/2005 on distance contracts.
1.3 The customer is invited to print or store in the manner you prefer the General Conditions of Sale in force on the date of submission of your order.
1.4 In the event of changes of the General Conditions, the customer’s order will apply to the General Conditions published on when the order itself.

2. Purchase Process

2.1 The contract online is concluded in Italy and governed by Italian laws.
2.2 The customer ends successfully completing the order process in every part of the contract that is on the order Piarotto in cart. The contract is concluded upon receipt of the order by Piarotto and payment of the balance.
2.3 Piarotto will send an e-mail order confirmation to the email from the customer. This confirmation will summarize the articles chosen, the relative prices (including shipping charges or shipping and installation), customer data with the address for delivery.
2.4 The customer agrees to verify the correctness of the data and communicate to Piarotto any inaccuracies.
2.5 Errors in the data reported by the customer at the time of the sale contract and without marking time Piarotto with suitable arrangements may lead to increased expenditure charged to the customer.
2.6 By sending electronic purchase order, the customer accepts unconditionally the general conditions of sale on this page.
2.7 In the unlikely event that the product chosen by the customer is no longer available in whole or in part, Piarotto agrees to make timely disclosure to the customer and to refund than anticipated, unless it is possible to arrange the replacement of product initially chosen with a similar product of equal or higher quality at the same conditions.

3. Prices

3.1 All prices include VAT and shipping costs or transport and installation are specified for each offer at the time of purchase.
3.2 We apply the price to the products shown on piarotto at the time of purchase, the price listed in the Shopping Cart are in Euro including italian VAT.

4. Payment Methods

4.1 After filling in the order form and clicked the button “CHECKOUT” in the payment, the order can be paid via PayPal, credit card or bank transfer.
4.2 In case of payment through PayPal, Credit Card, the order will be made immediately enforceable.
4.3 In the case of payment paid by bank , order will be effective only after verification of accreditation to our account. The transfer must be made within 3 working days from date of order (mail order confirmation), in favor Piarotto srl – – CENTROMARCA Banca Credito Coop TV e VE ag. Mirano
– IBAN IT15 J087 4936 1910 3600 0001 657
The receipt of the payment must be sent by email to or by fax to the number 041 5702515.The document must indicate the order number and the name of the customer.
Piarotto reserves the right to cancel the order in case of delay in payment of the account.

5. Changes to

5.1 You can make changes to the order already submitted even after payment of the balance provided before the start confirmation of the order that Piarotto send the customer has verified the success of the payment. Any changes to orders placed are guaranteed until the start of production of the items purchased; commissioning production takes place immediately after payment. Piarotto is still available for any subsequent changes but these are not warrantable and will eventually be authorized on the basis of the stage of production. The billing information entered during the order can only be changed until the issuance of the invoice.

6. Production time and delivery

6.The estimated timing of production are approximately 4/6 weeks. It depends on the availability of products in stock. The delivery time is entered in the order confirmation The estimated timing could vary substantial in some periods of the year (Christmas, Easter and summer holidays) and are also subject to external events beyond our margin control (strikes, disasters natural and other acts of God).

7. Delivery and transport

7.1 The delivery options are:
A. Withdrawal at our warehouse. Delivery can also be made directly at our warehouse by appointment soon as the goods are ready
B. Shipping by freight specialist
7.2 Shipping costs
A) – Withdrawal at our warehouse) does not include any premium on the price of goods purchased.
Shipping costs
B) The amounts are calculate in the shipping costs table.

Free shipping is available only in Italy if your total order is at least €300,00. For a lower amount is calculated by a fee equal to 30.00 Euro.
7.3 The delivery, by courier or specialized carriers, takes place following the phone call from the forwarder same and means “shore truck” and does not include transportation to the floor. The carriers do not deliver supplies inside apartments, houses or at upper floors. Supplements are applicable by Special Location. Such as but not limited to hard to reach countries or islands
7.4 It is not possible to request an appointment to the shipping customized, but you can agree on the date and time slot compatible with the logistical needs of the shipper.
7.5 The goods, sent by courier, traveling with insurance coverage.
7.6 In the event of failure by the shipper to make the delivery resulting from the customer’s responsibility, the latter will be charged the cost of the second transport and storage costs.
7.7 Upon delivery of the products, both in case of withdrawal from one of our logistical point that in case of courier, the customer is required to check that the packaging is intact and not damaged and to insert the clause “ACCEPTED WITH RESERVE or GOODS UNCHECKED “in the transport document or invoice.
7.8 In the presence of large and obvious damage to packing, the customer can refuse delivery of the products that will be returned to Piarotto without additional costs borne by the customer. Alternatively, the customer is allowed to receive the goods still using writing on the accompanying document of the right to “receive with reserve”, to check it later if there are any real damage to the goods delivered and possibly make the “return”.
7.9 Any problems detected (no packaging intact, the goods do not comply with the order, missing items, must be promptly communicated to Piarotto, so that it can activate the warranty conditions.
7.10 Once signed the delivery document, in the absence of explicit “reserve” the customer can not make any objection about the external characteristics of the products delivered.
7.11 The customer is also required to check that the amount of packages delivered actually corresponds to what is indicated on the shipping document accompanying.

8. Guarantees

8.1 The products presented on the site www.piarotto enjoy current European legislation Duration of the warranty is 24 months from date of purchase.

9. Right of withdrawal

9.1 The customer, as a consumer, has the right to withdraw from the contract without penalty and without obligation to give reasons (as per Legislative Decree 206/2005 – consumer protection for distance contracts) with sending communications to: Piarotto srl Via Accoppè Fratte 11 30035 Mirano Venice , to be sent within 14 (fourteen) days from the date of receipt of the products. This is the FORM to use in this case
9.2 The communication can be anticipated, within the same period, by e-mail at provided that it is confirmed by registered A / R within the next 48 hours.
9.3 The withdrawal notice must state specifically the will of the customer to withdraw from the purchase and the products for which it intends to exercise the right of withdrawal attaching a copy of the invoice.
9.4 The customer agrees to preserve the proper products for which decide to exercise the right of withdrawal and agrees to return the products within 14 days (fourteen) from the date of receipt of the same by delivering products to our warehouse: Piarotto srl Via Accoppe Fratte 11 30035 Mirano Venice, Italy
9.5 The right of withdrawal is exercised valid if the following conditions: a) The law is intended to apply to individual products purchased in their entirety b) The product purchased must be returned intact and in original packaging, complete in all its parts, original packaging and ancillary documents c) The shipping costs for returning the product are charged to the customer d) The shipment is under the full responsibility of the customer.
9.6 Exclusion of the right of withdrawal for products made or custom; pursuant to Legislative Decree 206/2005 – art. 59, the consumer may not exercise the right of withdrawal for contracts for the supply of goods products made to specifications or clearly personalized.
9.7 Upon receipt of the goods and without verification of compliance with the above, Piarotto will refund the amount already paid, reimbursement will be made by credit card or bank transfer within 14 working days of receipt of notice from the customer wishes to terminate. The refunded amount will not include the cost of delivery of products to the customer.

10. Complaints, returns and replacements

10.1 Any notice of complaint will be forwarded via e-mail at info@piarotto or by registered A / R letterhead to: Piarotto srl Via Accoppè Fratte 11 30035 Mirano Venice, Italy.
10.2 The reporting of any damage or non-conforming goods to the order must be received within 48 hours of receipt of goods. Beyond that date, Piarotto srl is released from the substitution of the damaged goods at their own expense.
10.3 To speed up the process of sending pieces in place, and any practices of insurance reimbursement, is required to send digital photos or video to confirm and describe the damage to the email address
10.4 The piece will be challenged repackaged (possibly with the original packaging) and will be returned to Piarotto srl Via Accoppè Fratte 11 30035 Mirano Venice, Italy, at the expense of the customer.
10.5 Piarotto accepts returned goods only after confirming the authorization made by the same will happen only after receiving timely information complaint with photographic documentation proving the defect.

10.6 Waiting times provide replacements times ranging from 1 week to 4 weeks: it all depends on the availability on stock. Piarotto srl agrees to resolve any problems as quickly as possible.
10.7 In the event of replacements for defective goods, will make sure the Piarotto srl bear the shipping costs to accelerate, as in his power, the timing of delivery of the goods to the customer.

11. Limit of use and liability

11.1 Piarotto srl disclaims any liability with respect to a possible discrepancy between shades of colors and finishes of the actual physical goods purchased over their representations on Piarotto, which necessarily also depend on the video settings of each computer on request we are ready to send samples of the materials used for our furniture.

12. Privacy Policy

Information pursuant to Legislative Decree no. 196/03 on the protection of personal data
Piarotto agrees not to disclose any circumstances to third parties any of the information given by our customers during registration to the site, except those essential for the purchase is concluded and the subsequent investigation of the degree of customer satisfaction in relation the purchase. Read in detail our privacy policy: in accordance with current legislation on protection of personal data, Piarotto srl Via Accoppè Fratte 11 30035 Mirano Venice, Italy, as data processor informs the following : Data source
The personal data possessed by Piarotto srl are those provided by you at registration (log in) or at the time of subscription to the newsletter service.

Purpose of data processing
Your personal data will be processed for the following purposes:
Purposes necessary to ‘your orders are processed and the’ provision of services connected to the website, and may be communicated to couriers who deal with the dispatch of parcels, to the extent that these data are necessary to ‘work of sending and delivery;
Purposes related to the subscription of the newsletter.

Purposes related to ‘fulfillment of obligations under applicable laws, regulations and legislation, and provisions issued by authorities entitled by law and by the regulatory and supervisory bodies.
The data processing for the above purposes is necessary for the ‘enforcement of contractual obligations and therefore does not require the demonstration of explicit consent. Methods of data processing: The data will be processed in order to guarantee security and confidentiality, and will be carried out through electronic means.
Categories of persons to whom the data may be transmitted.
To carry out activities related to ‘enforcement of contractual obligations, Piarotto srl will communicate your personal data to its formally appointed in charge, and educated by the respective data processors
Rights ‘concerned within the meaning of’ art. 7 of Legislative Decree no. Nr. 196/2003
You can get from Piarotto srl at all times, the correction and update of your data, erasure, or blocking of data processed in violation of the law, by writing to the following email address:
The data controller is Piarotto srl Via Accoppe Fratte 11 30035 Mirano Venice, Italy.
Information on the site cookies

Cookies are small data files created on the user’s computer in order to store information based on your activities on the net. This Web Site may use the following cookies:

Session cookies
Session cookies are stored temporarily and have a limited validity in time and therefore not a permanent record of any information on the hard disk of the User’s computer. These cookies allow you to store information regarding the start of each user session.

Navigation cookies
The navigation cookies have the main objective of avoid proposing suggestions not related to your interests, rather offering direct and customized business proposals. The utility of navigation cookies is

based on the temporary monitoring of Internet surfing. You will always be able to eliminate this type of cookies before you start navigating to other pages of the Website.

cookies statistical
The statistical cookies allow you to know the following information:
• The date and time of the last time the user visited our Web site.
• Access to the content selected by the user during his last visit to our web sites.
To compile usage statistics of our web site we use statistical tools with a scope limited to the features described in the previous paragraph that allow us to know the frequency of visit of our users and the content of interest. This way we can focus our efforts to improve the most visited areas and help users more easily find what they are looking for.
The Web Site may use the information collected to perform statistical calculations and evaluations on anonymous data and to ensure continuity of service and make improvements to the site. This information will not be used for any other purpose.

Cookies of third parties
The site can also install cookies of third parties that help manage and improve the services offered. Specifically uses the Google service called Google Analytics to collect information and data in anonymous and aggregate form; more information and informative Privacy at this link:

Managing Cookies

Except as explained before, the User can configure your browser to accept or refuse all cookies or to receive a warning on the screen of the transmission of each cookie and decide from time to time to install it on disk. To this end, we suggest you see the browser’s Help to learn how to change your configuration.

You may also at any time revoke the consent given to the use of cookies by the site by configuring their browser to this effect as indicated above.
Notwithstanding the foregoing, it must keep in mind that disabling it could affect the proper functioning of certain sections of the Website.

Finally, we invite you to read the instructions and manuals of your browser to extend this information:

If you use Microsoft Internet Explorer, select Tools, Internet Options and then Privacy.
If you use Firefox for Mac, select Preferences, Privacy and access to the section Show Cookies; Windows select Tools and then Options, go to Privacy and then from the drop down menu select Settings History Use custom settings.
If you use Safari, select Privacy in the Preferences menu.

If you use Google Chrome, select Tools from the menu Options (Preferences on a Mac), go to the Advanced option and then Configuration In This Section Privacy and Cookie finally sprouted in the Setup menu of the content.

13. Jurisdiction

13.1 All disputes arising in connection with this Agreement and which were not settled amicably, will be pleaded by the court of Venice if the buyer is trading company.
13.2 If the private consumer buyer is a private or a subject similar to the figure of the consumer as provided for in Article 1 paragraph B of Legislative Decree no. 206/2005, in accordance with ., Competence territorial imperative is the court of the place of residence or domicile of the consumer itself.

You can use the following link to European dispute resolution platform: